Refund Policy

We offer a 14-day money-back guarantee from the date of purchase. If you are unsatisfied with the service for any reason, contact us within 14 days for a full refund to your original payment method.

How to Request a Refund

Email hello@olynce.com with:

• Your account email
• Subject line: "Refund Request"

Refund Processing

Refunds are processed by Dodo Payments, our Merchant of Record, on our behalf. We will initiate your refund promptly upon approval. Refunds are issued to the original payment method used at checkout, and typically reach your account within 5–10 business days depending on your bank.

Subscriptions and Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future billing and takes effect at the end of the current billing period. Refunds for the current billing period are handled in accordance with this policy.

Disputes and Chargebacks

If you believe a charge was made in error, please contact us first at hello@olynce.com so we can resolve it directly. Formal chargebacks are handled through Dodo Payments in accordance with their terms and may result in additional processing fees.

Questions

For questions about this policy, contact us at hello@olynce.com.